Eriks

ERIKS is a globally recognized industrial service provider with over 80 years of experience in delivering technical products, engineering expertise, and tailored services.
eriks nederland

7 days

Days to Deploy

99.7%

Accuracy for Top 4 Fields

90%

Reduction in Data Entry Time per Field

1 hour

(Orders processed in 30 minutes; invoices within 1 hour)

Urgent Invoice Processing Time

Industry

Industrial Services & Technical Product Distribution

Document types

N/A

Location

N/A

Integrations

N/A

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Eriks

  • Industry: Industrial Services & Technical Product Distribution
  • Customer Since: Approximately 8 years
  • Solution  Delivery Timeline: Orders processed within 30 minutes; invoices within 1 hour
  • Dealers Onboarded: Global operations across 15 countries, serving 200,000 customers with 900,000+ products

Overview: About the Customer

With a broad product range that includes sealing solutions, gaskets, valves, hoses, plastics, power transmission, and bearings, ERIKS serves various industries with both leading brands and their own ERIKS-branded offerings.

 

Operating in over 15 countries across Western Europe and Asia, ERIKS supports more than 200,000 customers with a strong emphasis on digitalization, innovation, and sustainability. Their long-term commitment to fair business practices and responsible sourcing is central to their success in today’s global supply chain landscape.

The Challenge: Global Operations, Complex Document Processing

With a supplier network exceeding 20,000 vendors, ERIKS faced considerable challenges in managing global operations, including:

 

  • Handling high volumes of business documents (orders, order responses, invoices) across multiple regions
  • Processing scanned documents that required manual intervention
  • Integrating various ERP systems across different countries, each with unique data and format requirements
  • Maintaining accuracy and efficiency in a dynamic, fast-paced supply chain environment

 

Manual workflows increased the risk of delays, inconsistencies, and human error—hindering operational efficiency and customer service quality.

The Solution: Integrated Automation from HubBroker

To address ERIKS’ challenges, HubBroker implemented a suite of automation and integration solutions tailored to the complexity of their global operations.

 

  1. Automated Document Processing: All core business documents—orders, order responses, and invoices—are now managed on a centralized, automated platform. This reduces manual tasks, standardizes formats, and streamlines cross-border operations.
  2. OCR for Scanned Documents: We deployed Optical Character Recognition (OCR) technology to convert scanned documents into fully processable digital formats, eliminating the need for manual data entry and reducing turnaround time.
  3. Seamless ERP Integration : HubBroker’s solutions are fully integrated with ERIKS’ ERP systems, ensuring real-time synchronization across regions. This enhances visibility, reduces redundancies, and strengthens financial operations.

  4. Streamlined Order-to-Cash and Purchase-to-Pay Cycles: By automating document exchange, order processing, and invoicing, ERIKS significantly reduced the length and complexity of its O2C and P2P cycles—resulting in faster payments, improved vendor collaboration, and optimized cash flow.

Key Services Used

  • EDI Integration: Automates the exchange of business-critical documents, eliminating manual errors and accelerating workflows.
  • ERP Integration: Provides real-time data exchange, consistent document management, and centralized process control.
  • E-Invoicing Solutions: Enables secure, accurate, and compliant invoicing, reducing processing time and improving financial accuracy.

 

These integrated solutions allow ERIKS to operate with greater agility, accuracy, and scalability.

The Results: Operational Excellence Achieved

HubBroker’s integrated platform delivered measurable improvements across ERIKS’ global supply chain operations:

 

🚀 Increased Efficiency: Document processing times have dropped dramatically—from hours to minutes—thanks to automation. Manual errors have been reduced, and internal teams can now focus on higher-value tasks.

 

💼 Improved Financial Transactions: Secure and compliant e-invoicing has increased the speed and accuracy of payments, improved transparency, and ensured alignment with local regulations.

 

🔍 Enhanced Supply Chain Visibility: ERP integration and document standardization have empowered ERIKS with real-time insights and better control over their logistics and vendor management processes.

 

Conclusion: A Future-Proof Partnership

By partnering with HubBroker, ERIKS has successfully digitized and streamlined its global document workflows. The collaboration has helped ERIKS:

 

  • Lower operational costs
  • Improve supplier and customer satisfaction
  • Increase data accuracy and compliance
  • Scale operations with confidence

 

As ERIKS continues to grow and evolve, HubBroker’s EDI and ERP integration solutions will remain a cornerstone of their digital supply chain infrastructure—empowering them to thrive in a competitive, globalized market.