Industry: Dental Care Products
Customer Since (Optional): Since about 3 yrs
How quickly can we deliver our solutions? (Timeline): With in one hour order processing (If order is failed)
How many dealers they have onboarded: GC Europe operates globally with branches in multiple countries, including Belgium, United Kingdom, Italy, and France.
Overview – Introduction about customer:
For over 25 years, we have been recognized by both dentists and dental technicians alike as a provider of consistently high quality products that are easy to handle, as well as being capable of delivering the highest service standards to our customers. Our dedication to dentistry continually results in product development that provides value to our customers. We lead the way in glass ionomer technology and are well known for more than 20 years of expertise and progress in the field of gypsum products as well as impression and investment materials. In recent years we have added further strategic fields to our portfolio, in the form of innovative systems and products in Aesthetic Dentistry and Minimum Intervention.
The Challenge:
As a growing enterprise, Praxis faced challenges in efficiently distributing vital documents to their clients across different countries. Their need was straightforward yet complex: to manage the flow of documents to specific countries (Denmark, Norway, Finland) while ensuring accuracy and timeliness. The company needed a reliable solution that could centralize document handling, sort files by destination, facilitate necessary communications, and ultimately send these documents to their trading partners without delays or errors.
Solutions – What are we doing for the customer
To address GC Europe challenges, we implemented a comprehensive solution involving document routing and conversion.Here’s how we structured the solution:
- Routing Invoice via IMAP Gateway: We established an IMAP gateway that enabled the secure receipt and routing of invoices based on validation criteria. This system ensured that documents were sorted and directed to the appropriate recipients, minimizing the chances of errors.
- Excel/PDF to IDoc conversion: The conversion of documents from Excel/PDF to IDoc format was a key part of our solution.The conversion not only streamlined document handling but also made data extraction and processing significantly more efficient.
What is the product or service name we use for the solution?
The primary products involved in this solution are the IMAP Source Gateway. These tools provide a robust platform for managing business documents and facilitating various conversions. Our services include:
- PDF /Excel to IDoc Conversion: This format supports integration with various trading partners.
The Result – What are we achieving for the customer:
The solutions implemented for GC Europe have yielded several significant benefits:
- Increased Efficiency: Automation of business document exchanges has reduced manual errors and expedited processes, allowing GC Europe to focus on their core business functions rather than getting bogged down by administrative tasks.
- Improved Financial Transactions: Our secure e-invoicing solutions have streamlined financial processes, ensuring that all transactions are accurate and compliant with local regulations. This not only enhances trust with their trading partners but also reduces the risk of costly errors.
- Enhanced Supply Chain Management: With better visibility and control over their supply chain, GC Europe can manage operations more effectively. This improved management leads to faster response times, better inventory control, and ultimately, higher customer satisfaction.
